Challenge
NeN Energia, an EnerTech company that launched digitally during the COVID-19 pandemic, wanted to make their customers aware of their energy consumption. Simultaneously, they aimed to differentiate from traditional energy retailers and maintain a green approach.
Solution
With the help of NET2GRID, NeN Energia launched an innovative service to raise energy awareness among customers. Il Robo, a device installed in fuse boxes, measured energy consumption at home on appliance level. Through energy disaggregation and energy insights, NeN Energia’s customers were offered personal recommendations and tips.
Discover how NET2GRID's energy insights improved the lives of NeN Energia's customers
Curious to learn how energy insights improved the lives of NeN Energia customers?
For more details, watch Camille Vial, Head of Growth at NeN Energia!
Insights from the decision maker
Camille Vial
Head of Growth, NeN Energia
NET2GRID's top-notch NILM (Non-Intrusive Load Monitoring) technology will contribute towards Il Robo's success.
Most of the customers didn’t know what was the cause of their consumption. With Robo, we have seen that we had a positive impact on our customers’ lives.
NeN Energia customers' feedback
Andrea Galeazzi
"We can find out the percentage of the total energy consumption and for which home appliances: devices in standby, cooling, washing, cooking, etc. Very useful are the app alerts to avoid power cuts and the advice to help us consume less."
